Community Standards

Acceptable Use
Policy

Last updated: January 15, 2026. This policy defines what is and isn't allowed on Amana Marketplace. These standards exist to keep our community safe and trustworthy for everyone.

Permitted Activities

  • ✓Buying and selling legitimate products through the Platform
  • ✓Creating accurate product listings with truthful descriptions and real product images
  • ✓Communicating with buyers and sellers through the Platform's messaging system
  • ✓Leaving honest reviews and ratings based on actual transaction experiences
  • ✓Using the Platform's tools to manage orders, shipping, and payments
  • ✓Participating in promotions, sales events, and featured listings programs
  • ✓Reporting policy violations and suspicious activities through the Platform's reporting tools

Prohibited Items

The following categories of items may not be listed or sold on Amana Marketplace. This list is not exhaustive — we reserve the right to remove any listing we determine to be inappropriate, harmful, or illegal.

Counterfeit Goods

Fake designer items, replica watches, counterfeit electronics, knock-off branded goods

Weapons & Ammunition

Firearms, knives (except kitchen/utility), ammunition, explosives, tactical weapons

Drugs & Controlled Substances

Illegal drugs, prescription medications without license, drug paraphernalia

Stolen Property

Any goods known or suspected to be stolen, goods without proof of legitimate ownership

Wildlife Products

Ivory, rhino horn, protected animal skins, products from CITES-listed species

Hazardous Materials

Explosives, toxic chemicals, radioactive materials, flammable liquids (without certification)

Adult Content

Pornographic material, adult toys (in jurisdictions where prohibited), explicit services

Financial Instruments

Cryptocurrency mining equipment used for fraud, counterfeit currency, stolen financial credentials

Human Remains & Body Parts

Human organs, bones, or tissue (except medically approved, certified items)

Tobacco & Alcohol

Cigarettes, vape products, alcoholic beverages (unless seller has appropriate licensing)

Prohibited Conduct

Fraud & Deception

  • ✕Creating fake accounts or providing false identity information
  • ✕Listing products with intentionally misleading descriptions or images
  • ✕Manipulating prices, reviews, ratings, or search results
  • ✕Filing fraudulent disputes or making false claims
  • ✕Bait-and-switch tactics — advertising one product and delivering another

Escrow Circumvention

  • ✕Requesting or arranging off-platform payments
  • ✕Asking buyers to pay via direct bank transfer, Western Union, or cryptocurrency
  • ✕Offering discounts for off-platform transactions
  • ✕Including payment instructions in product listings or messages

Harassment & Abuse

  • ✕Threatening, harassing, or intimidating other users
  • ✕Discriminating based on race, ethnicity, gender, religion, nationality, or other protected characteristics
  • ✕Sharing personal information of other users without consent (doxxing)
  • ✕Using abusive language in messages, reviews, or disputes

Platform Manipulation

  • ✕Scraping, data mining, or automated collection of Platform data
  • ✕Creating automated accounts (bots) for purchasing or listing
  • ✕Interfering with other users' accounts or transactions
  • ✕Exploiting bugs or vulnerabilities instead of reporting them
  • ✕Reverse engineering or decompiling the Platform's software

Legal Violations

  • ✕Money laundering or terrorist financing through the Platform
  • ✕Violating export controls, sanctions, or trade embargoes
  • ✕Infringing on patents, trademarks, copyrights, or other intellectual property
  • ✕Evading taxes or customs duties through misrepresentation

Enforcement

Violations are handled proportionally based on severity, intent, and repeat offenses:

Warning

First offense for minor violations. A notice is sent explaining the violation and required corrective action.

Listing Removal

Individual listings that violate policies are removed immediately. Repeated violations lead to escalation.

Account Suspension

Temporary suspension (7–30 days) for serious or repeated violations. Escrow funds for pending transactions are held until resolution.

Permanent Ban

Account permanently terminated for severe violations (fraud, counterfeit goods, safety threats). All pending escrow funds are frozen pending investigation.

All enforcement actions can be appealed by contacting compliance@amanamarket.com within 14 days of the action.

Reporting Violations

If you encounter a violation of this policy, report it immediately:

  • Click the “Report” button on any listing, profile, or message
  • Email safety@amanamarket.com with relevant details and evidence
  • Use the reporting form in your dashboard under Help > Report a Problem

All reports are reviewed within 24 hours. You will be notified when action is taken. Reports can be made anonymously.

See also: Terms of Use · Trust & Safety · Seller Guidelines